Frequently Asked questions
At The Brass King, we pride ourselves on delivering you with the highest quality brass for reloading as well as exceptional customer service. We are here to help and make sure that all of your questions are answered. Please see below for our most frequently asked question. If you have any addition questions please feel free to reach out to us directly here.
Currently, we only ship our brass for reloading within the United States.
We ship all of our orders via USPS using their priority mail service. If you need or would like expedited shipping, please contact us directly before purchasing so we can provide you with an estimate for shipping rates and timeframes.
We aim to get all of our orders out as quickly as possible for our customers. Orders that are received before 12pm PST Monday thru Friday will go out the next business day!
All of our casings are sorted by caliber, but due to the nature of collecting once fired brass, our casings contain a mix of headstamps and primer sizes. We always suggest that you inspect the brass prior to reloading.
Absolutely! We have many Reloaders who reach out to us in search of specific calibers of specialty brass. If you do not see it offered on our site, please feel free to contact us and put in a request. We are always finding unique and even rare calibers of casings, and we can put you on our requests list and reach out to you once we find what you are looking for. Contact our team today to get on our list.
All of our prices do not include shipping. Shipping will be calculated based on your order and presented at checkout.
Standard shipping rates are for USPS priority mail service. For any rush orders or expedited shipping requests there will be an additional shipping charge. Contact us directly to get a quote for expedited shipping requests.
Since we are located in Arizona, we only charge sales tax on orders being shipped to addresses within Arizona. All orders being shipped outside of Arizona do not get charged sales tax.
We collect all of our brass from some of the most reputable and popular indoor shooting ranges in Arizona. The ranges require that all shooters either purchase their ammo at the range or that they bring proof that the ammo they will be shooting is factory new rounds. This means that the majority of casings collected at the range are once-fired. We do our best to ensure these requirements are adhered to by our partner ranges.
While it is nearly impossible to know whether or not a casing is from ammunition that was truly only fired once, there is an industry standard that the majority of casings maintain their condition for many rounds of reloading. This is where our rigorous inspection process comes into place. Once we sort the brass, our team hand-inspects each casing to ensure that we are sending you only the best quality brass for reloading. Additionally, we send you extra casings in each order so that you too can inspect all of the brass and make sure you are using only casings that meet your personal standards.
We are Reloaders too and want you to be completely confident in your purchase with us. So if you have any concerns or questions please feel free to reach out to us. Your satisfaction is 100% guaranteed!
We use Stripe, a secure payment system, for all of our orders and accept most major credit cards.
Since we collect all of our brass from our partner shooting ranges where shooters are using different casings from multiple manufacturers, that is what we have in stock. All of our bags of casings contain mix headstamps and manufacturers.
We have partnered with one of the best and most reputable indoor shooting ranges in Arizona. They require all of their shooters to use ammo that is purchased at the range or to bring proof that the ammo they will be using is brand new manufacturer rounds. This way we can trust that the majority of rounds are once-fired.
They carefully sweep up the casings multiple times a day, and then store them in our plastic drum containers we provide them.
Firstly, we apologize if you received the wrong product, and of course we would like to make it right with you. Please contact us and let us know your order number and which products you did receive instead. We will be sure to get back you within 1-2 business days with a solution to get you the correct product you ordered.
We are excited to have you join our community of Reloaders. To create an account please click here, and register your information. Or you may go to the “My Account” page on the upper right hand corner of our website.
Tracking information for your order will be emailed to you directly. You may also visit your “My Account” page and go to “Orders” to view your tracking information. If for some reason you do not have access tot his information, please feel free to contact us and we will be happy to track your package for you.
Monday thru Friday 9am PST to 5pm PST
No. Any coatings such as lacquers, Teflon or any other finishes are removed during the cleaning and polishing process unless specified in the items description.